Terms & Conditions

Welcome to Pet Mart. These Terms & Conditions govern your use of our website and purchases made through our online store.

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

2. Products and Information

We make reasonable efforts to ensure product descriptions, images, specifications, availability, and prices are accurate. Product appearance may vary slightly from images due to screen settings or manufacturer updates.

3. Prices and Payment

All prices displayed on the website are shown in the store's stated currency unless otherwise indicated. Payment is processed through the payment methods available at checkout.

4. Orders

Submitting an order constitutes a request to purchase. We may decline or cancel an order where necessary, including where a product is unavailable, there is an obvious pricing or listing error, or an order appears fraudulent or unlawful. If a paid order is cancelled by us, the applicable amount will be refunded through the original payment method where possible.

5. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy. Delivery estimates can vary by destination, carrier, customs procedures, and other factors outside our reasonable control.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

7. Order Cancellation

Order cancellation is governed by our Cancellation Policy.

8. Acceptable Use

You agree not to use the website for unlawful, fraudulent, abusive, or unauthorized purposes, or to interfere with the operation or security of the website.

9. Intellectual Property

Unless otherwise stated, website content, branding, text, graphics, and other materials are owned by Pet Mart or used with permission and may not be reproduced or used without authorization.

10. Third-Party Services

We may use third-party services for payment processing, analytics, customer support, shipping, and other store functions. Those services may have their own terms and privacy practices.

11. Limitation of Liability

To the extent permitted by applicable law, Pet Mart will not be responsible for indirect or consequential losses arising from use of the website or delays caused by circumstances outside our reasonable control.