Pet Mart

Privacy Policy

Pet Mart respects your privacy and explains below how information may be collected, used, shared, and protected when you use our website or place an order.

1. Information We Collect

Depending on how you interact with the website, we may collect your name, email address, phone number, billing and shipping address, order details, and information you provide when contacting us.

We may also receive technical information such as device type, browser information, IP address, and website usage information through cookies or similar technologies.

2. How We Use Information

To process and fulfill orders.
To process payments and help prevent fraud.
To arrange shipping and delivery.
To communicate with you about orders and support.
To maintain, secure, and improve our website and services.
To comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be handled by third-party payment providers. Where payment information is collected directly by a payment provider, that provider's systems and privacy practices apply. We do not intentionally request or store your full card number in ordinary store records.

4. Sharing Information

We may share information with service providers reasonably necessary to operate the store, including payment processors, shipping and fulfillment providers, technology providers, analytics services, and customer-support providers. We may also disclose information where required by law or to protect our rights and customers.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and support marketing where applicable. You can manage cookies through your browser and available privacy controls.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

7. Data Retention

We retain information for as long as reasonably necessary for order fulfillment, customer service, accounting, legal, and regulatory requirements.

8. Your Rights

Depending on your location and applicable law, you may have rights concerning access, correction, deletion, restriction, or other processing of your personal information. To make a request, contact us using the information below.